Privacy Policy

1. Introduction

Molena Capital Corp ("Company," "we," "us," or "our"), a corporation registered under Corporation Number 1501945-1 and Business Number 715057543RC0001, is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you access our investment services, trading platforms, website, and related products and services (collectively, the "Services").

We comply with applicable privacy legislation in the jurisdictions in which we operate, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, applicable state and federal laws in the United States, and the Privacy Act and Australian Privacy Principles in Australia.

2. Information We Collect

We collect information that you provide directly to us, information we obtain automatically when you use our Services, and information from third parties.

2.1 Information You Provide

• Account Information: Name, date of birth, address, government-issued identification, tax identification numbers, and employment information
• Financial Information: Income, assets, liabilities, investment objectives, risk tolerance, and source of funds
• Contact Information: Email address, telephone number, and mailing address
• Communications: Records of your communications with us, including emails, phone calls, and support inquiries

2.2 Automatically Collected Information

When you access our website or platforms, we automatically collect certain information including your IP address, browser type, device information, operating system, pages visited, time and date of access, and referring URLs. We may use cookies, web beacons, and similar technologies to collect this information.

2.3 Information from Third Parties

We may receive information about you from identity verification services, credit bureaus, regulatory databases, and other sources as permitted by law.

3. How We Use Your Information

We use the information we collect to:

• Open, maintain, and administer your account
• Provide, maintain, and improve our Services
• Process transactions and execute trades on your behalf
• Verify your identity and comply with anti-money laundering and know-your-client obligations
• Communicate with you about your account, our Services, and important updates
• Provide customer support and respond to your inquiries
• Detect, prevent, and address fraud, security issues, and abuse
• Comply with legal and regulatory obligations
• Conduct analytics and improve our business operations
• Send marketing communications (where you have consented)

4. Disclosure of Information

We may disclose your personal information to:

• Service Providers: Third parties who assist us in providing our Services, such as custodians, payment processors, and technology providers, subject to confidentiality obligations
• Regulators and Law Enforcement: When required by law, court order, or regulatory request
• Affiliates: Related entities within our corporate group for legitimate business purposes
• Professional Advisors: Lawyers, auditors, and other advisors where necessary

We do not sell your personal information to third parties for their marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure data centers, and employee training. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, regulatory, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it in accordance with our retention policies.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal retention requirements)
• Object to or restrict certain processing of your information
• Data portability
• Withdraw consent where processing is based on consent
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided below.

8. International Transfers

We operate in Canada, the United States, and Australia. Your information may be transferred to, stored, and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place for such transfers in accordance with applicable law.

9. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: